Last updated 16 October 2026
PAIA manual
Manual under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA).
Contact details
Private body: MAIZU (Pty) Ltd (Reg. No. 2026/446651/07). Head of body / Information Officer: Sinethemba Matsengwane (Director). Postal and physical address: 12 Main Road, Empangeni, 3880, KwaZulu-Natal, South Africa. Email: support@maizu.co.za.
Records held
Company and statutory records; customer and seller account records; order, payment-status and audit records; supplier contracts; employee records.
How to request a record
Complete Form 2 (Request for Access to Record) and send it to the Information Officer. A request fee may apply as prescribed. We will respond within 30 days.
Grounds for refusal
Access may be refused on the grounds set out in Chapter 4 of Part 3 of PAIA, including protection of third-party personal information and commercial information.
Availability
This manual is available on this website and at our offices, and a copy has been lodged with the Information Regulator as required.